Vita Nova Frequently Asked Questions

1) How do I get an appointment with you?  

Please send me an inquiry on the "Contact Me" page or call me at (512) 777-0899. 

2) What happens once I request an appointment? 

I will e-mail you a link to establish your secure, on-line Client Portal, which contains your intake packet. All paperwork is completed electronically and must be completed 24 hours prior to your scheduled appointment to avoid rescheduling.  

3) How long are sessions? 

All sessions are 60-minutes.   

4) Do you accept insurance?

I don't accept insurance, vouchers, nor Care Credit. Cash and all major credit cards accepted.  I accept HSA/FSA benefit funds that are in loaded onto a Mastercard or Visa debit card.  

5) How long do I need to let you know if I won’t be attending my appointment? 

I require a 24-hour in-advance notice. If you're cancelling less than 24-hours prior to your scheduled appointment, this is considered a "late cancellation", which is subject to the full fee of the session. A notice greater than 24-hours is always appreciated appreciated as this opens up slots for clients who might need to be seen sooner. 

6) When do I expect to be done with therapy?

I take special care to individualize your care based on your needs. Because of the uniqueness of my clients' needs, it's hard to put a timeframe on the course of therapy. There's no "one size fits all"  or shortcuts with therapy. That said, I regularly re-assess therapy needs to ensure we are staying on track and to get more fidelity on when your therapy might end. The duration and success of therapy also highly depends on how committed my clients are to their self-discovery and personal growth.  

7) Can I bring my children with me to therapy appointments? 

No. Your individual therapy sessions will be strictly for you alone. This is a very important time that deserves your full attention, so this term is non-negotiable. Please make babysitting plans in advance. If you're not able to find a sitter, please call to reschedule with at least 24 hours’ notice to avoid the late cancellation fee as noted above.